When you become a Member of Nascentia Health Options, you’ll have access to the personal care assistance you need. Nascentia Health Options offers a healthcare plan for Medicaid beneficiaries living throughout New York State.
Taking care of your hygiene is an important part of your physical well-being, but doing so can become difficult when you’re faced with a serious illness or disability. If you need assistance with hygiene, Nascentia Health Options can help. As part of your managed long-term care (MLTC) plan, we offer skilled personal care aides who are ready to help.
Having a personal care aide available to assist you can make a great deal of difference and can make it safer for you to stay at home.
These personal care assistance services are offered as part of our managed long-term care (MLTC) plan, which includes in-home and long-term healthcare for our Members. Find out if you are eligible to join and become a Member.
Personal care assistance for our Members includes the following:
- ADLs
- Assistance Using the Toilet
- Bathing Assistance
- Daily Living Assistance
- Dressing, Grooming & Skin Care
- Environmental Supports
- Feeding & Meal Assistance
- Oral Hygiene
- Personal Hygiene
- Safety & Accident Prevention
Become a Member of Nascentia Health Options. Enroll Today!
You are eligible for managed long-term care (MLTC) from Nascentia Health Options if you:
- Are age 18 or older;
- Are eligible for nursing home level of care (In some cases may be required);
- Can stay safely at home and in the community at the time you join the plan;
- Are expected to need long-term care services for at least 120 days;
- Are Medicaid-eligible;
- Live in the area served by the plan
Call 1.888.477.HOME
If you or a loved one wants to learn more, contact Nascentia Health Options or call us at 1.888.477.HOME (TTY/TDD: 711) and one of our caring, friendly representatives will be happy to assist you.

If you live in the following counties, we can offer services to you.
- Albany County
- Allegany County
- Broome County
- Cattaraugus County
- Cayuga County
- Chautauqua County
- Chemung County
- Chenango County
- Clinton County
- Columbia County
- Cortland County
- Delaware County
- Erie County
- Essex County
- Franklin County
- Fulton County
- Genesee County
- Greene County
- Hamilton County
- Herkimer County
- Jefferson County
- Lewis County
- Livingston County
- Madison County
- Monroe County
- Montgomery County
- Niagara County
- Oneida County
- Onondaga County
- Ontario County
- Orleans County
- Oswego County
- Otsego County
- Rensselaer County
- Saratoga County
- Schenectady County
- Schoharie County
- Schuyler County
- Seneca County
- St. Lawrence County
- Steuben County
- Tioga County
- Tompkins County
- Warren County
- Washington County
- Wayne County
- Wyoming County
- Yates County
Just a few of the cities and towns we serve in these counties include:
- Albany, NY
- Amsterdam, NY
- Auburn, NY
- Batavia, NY
- Belfast, NY
- Binghamton, NY
- Buffalo, NY
- Canandaigua, NY
- Canastota, NY
- Cazenovia, NY
- Cobleskill, NY
- Cooperstown, NY
- Corning, NY
- Cortland, NY
- Delhi, NY
- Elmira, NY
- Fayette, NY
- Fulton, NY
- Geneseo, NY
- Gloversville, NY
- Greenwich, NY
- Hamilton, NY
- Herkimer, NY
- Ithaca, NY
- Jamestown, NY
- Johnstown, NY
- Lake George, NY
- Lake Placid, NY
- Lake Pleasant, NY
- Livingston, NY
- Lowville, NY
- Malone, NY
- Medina, NY
- Newark, NY
- Niagara Falls, NY
- Norwich, NY
- Ogdensburg, NY
- Oneida, NY
- Oswego, NY
- Owego, NY
- Penn Yan, NY
- Plattsburgh, NY
- Rochester, NY
- Rome, NY
- Salamanca, NY
- Saratoga, NY
- Schenectady, NY
- Syracuse, NY
- Troy, NY
- Utica, NY
- Warsaw, NY
- Watertown, NY
- Watkins Glen, NY
- Windham, NY